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Frequently Asked Questions
Undoubtedly you have more questions! Our team is here for you if you need more information about our amazing contact lens products. If you can't find your answer here please get in touch with us directly by following the instructions below.
What is Tangible Hydra-PEG?
What is Tangible Hydra-PEG?
Tangible Hydra-PEG is a custom contact lens coating applied when the lens is manufactured. It increases the surface wetability of the lens, reduces deposits from sticking to the surface, reduces scleral lens fogging, and overall makes that wearing experience more comfortable for your patient.
If you are interested in ordering a lens coated with Tangible Hydra-PEG, please speak with your contact lens manufacturing lab!
What is Tangible Clean?
What is Tangible Clean?
Tangible Clean is a new ultra-thin multi purpose solution for gp, scleral, hybrid, and soft contact lenses. It can be used to clean, rinse, store, disinfect, and condition.
Tangible Clean is currently available online for patients in 12oz and 3.4oz options. Wholesale options are available for practitioners who register for accounts on tangiblescience.com. Pricing is available after registration.
What is Tangible Boost?
What is Tangible Boost?
Tangible Boost is an Rx only conditioning solution designed to restore the Tangible Hydra-PEG coating on coated lenses.
Used monthly by patients, Tangible Boost helps rebuild the layer of coating on the lens that may thin over time due to normal wear and tear.
What is the process for registering for a practitioner account?
What is the process for registering for a practitioner account?
Registration takes just a couple minutes! Click on the "Sign-up" button on this page and fill out our quick form with your practice's information.
Once this is completed, you will receive an email notification letting you know that your information is being reviewed by our team. This process typically takes 24 hours. When your account is approved you will receive an approval email with more information on Tangible Care and our wholesale options.
You will also receive a personal email from your Tangible Account Manager in case you have any questions moving forward!
I'm new to Tangible solutions, do you offer practitioner or staff training?
I'm new to Tangible solutions, do you offer practitioner or staff training?
Once you have registered for a Practitioner Account, an Account Manager will contact you. You may schedule a phone appointment or virtual training session to learn more about Tangible products, wholesale, or your many account features and benefits.
How can I offer Tangible solutions without carrying inventory in my office?
How can I offer Tangible solutions without carrying inventory in my office?
Through your Practitioner Account, you will have access to Tangible Care. This program allows you to prescribe, recommend and sell Tangible solutions directly to your patients through an online storefront we set up for you. This program allows you to earn revenue from the purchases made by patients who are in the program and purchasing from your online store.